This job came from a homeowner near Fresno who was nervous for the right reason. They had a white cotton sofa that was starting to show stains and dullness, and they knew enough to be dangerous. They had already looked into DIY options and cheaper cleaners, but every story they found ended the same way. Browning. Water marks. Shrinking cushions. A couch that looked worse after cleaning than before. That pause probably saved the sofa.